Privacy Policy

Our company(Epachois) is committed to protecting your privacy and ensuring the security of your personal information when you visit our website or use our services. This privacy policy outlines how we collect, use, and disclose your personal information, and the measures we take to safeguard it. By accessing our website or using our services, you consent to the terms of this privacy policy.

  1. Information we collect
    We may collect the following types of personal information when you visit our website or use our services:
  • Contact information (including email address, phone number, and shipping address)
  • Payment information (including credit/debit card details)
  • Demographic information (such as age, gender, and preferences)
  • Other information relevant to customer surveys and offers
  1. How we use your information
    We use your personal information for the following purposes:
  • Process your orders and provide you with our products and services
  • Internal record keeping
  • Improve our products and services
  • Send promotional emails about new products, special offers, or other information we think you may find interesting
  • Conduct market research and understand customer preferences
  • Customize our website according to your interests
  1. How we protect your information
    We are committed to ensuring the security of your personal information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. These measures include encryption, firewalls, and secure socket layer (SSL) technology.
  2. Sharing your information
    We may share your personal information with third parties in the following circumstances:
  • With service providers who assist us in delivering our products and services (such as shipping companies)
  • With marketing and advertising partners to send you promotional materials
  • When required by law or in response to a valid legal request
  • In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the acquiring entity
  1. Cookies
    Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your computer’s hard drive and help analyze web traffic. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
  2. Links to other websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy policy. You should exercise caution and review the privacy policy applicable to the website in question.
  3. Your rights
    You have the right to access, correct, or delete your personal information that we hold. If you would like to exercise any of these rights or have any questions or concerns about our privacy policy, please contact us using the information provided below.

Please note that we may need to verify your identity before fulfilling certain requests related to your personal information.

We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Thank you for visiting our website and entrusting us with your personal information.